
It was not just what he said but the way he said it made all the difference. It's obvious that David enjoys living and in speaking as he did created a congenial environment which made such sense.
eg. He suggested that to ask another to trust you is one thing but to act towards him or her in a trustworthy manner is what really matters. And with his reference to ToM this entry could well belong in the new skills section of this blog but on balance I'm entering it as a new resource.
We think in terms of social workers dealing with difficult situations in clients or serice users lives; yet such a worker dealing with her case load has others on her mind hwther at work or at home each with difficulties in their own lives. David's approach made sense who ever a listener had in mind at any moment in his address.
So confidence develops almost automatically in such an environment.

